Even The Best User Experience Is A Failure Without Good Customer Experience

Although user experience and customer experience are absolutely different notions, they have never been closer. The difference between them lies in the fact that customer experience is actually a sum of all the experiences that a person has from interacting...

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Author: Usability Geek

UsabilityGeek is a website which evangelizes about the importance of Web Site Usability.

http://usabilitygeek.com/

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