Enhancing Your Customer Service With UX in Mind: A First Hand Account

Joe Smalley, an associate of mine, runs his own small business. It functions primarily online but serves clients in various cities across the country. We have already written about the importance of customer user experience for SME’s. This article is...

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Author: Usability Geek

UsabilityGeek is a website which evangelizes about the importance of Web Site Usability.

http://usabilitygeek.com/

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