How To Create An Engaging And Useful Chatbot

Capital One. Adobe. Even Dominos has one. They’re chatbots, and they’re quickly becoming ubiquitous. A poor chatbot simply says “I’m sorry, I don’t understand” on repeat (or worse “error”.) A good chatbot feels almost-human, and helps answer questions so you...

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Author: Smashing Magazine

Smashing Magazine is an online magazine for professional Web designers and developers, with a focus on useful techniques and best practices.

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